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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What materials are used in KAI HERMIS handbags?

We use only premium, ethically sourced materials, including high-quality leather, durable fabrics, and luxurious hardware, ensuring each handbag is both elegant and long-lasting.

2. How do I care for my handbag?

To maintain its beauty, store your handbag in its dust bag when not in use, avoid prolonged exposure to direct sunlight or moisture, and clean gently with a soft, dry cloth.

3. Do you offer international shipping?

Yes, KAI HERMIS ships worldwide. Shipping costs and delivery times vary by location, and you will receive tracking details once your order is dispatched.

4. Can I return or exchange a handbag?

We accept returns or exchanges within 14 days of delivery, provided the handbag is unused and in its original condition. Custom or personalized items may not be eligible.

5. Are KAI HERMIS handbags limited editions?

Many of our collections are produced in limited quantities to ensure exclusivity and unique style. Some designs may sell out quickly, so we recommend ordering early.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

Phone

+1980-431-1074
+1 980-431-9706

Email

contact@kaihermisllc.com

Location

New York, USA